{"id":11,"date":"2026-07-01T15:14:30","date_gmt":"2026-07-01T15:14:30","guid":{"rendered":"https:\/\/refletsdefeerie.fr\/?page_id=11"},"modified":"2026-07-01T16:13:13","modified_gmt":"2026-07-01T16:13:13","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/refletsdefeerie.fr\/index.php\/remboursements_retours\/","title":{"rendered":"Politique en mati\u00e8re de remboursements et de retours"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Livraison<\/strong><br>Les commandes sont exp\u00e9di\u00e9es sous [X jours ouvr\u00e9s] apr\u00e8s validation du paiement. Les frais de livraison sont indiqu\u00e9s lors du passage de commande. Une fois exp\u00e9di\u00e9e, chaque commande fait l&rsquo;objet d&rsquo;un suivi [si tu proposes un num\u00e9ro de suivi \u2014 sinon retire cette phrase].<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Droit de r\u00e9tractation<\/strong><br>Conform\u00e9ment \u00e0 la loi, vous disposez d&rsquo;un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception de votre commande pour exercer votre droit de r\u00e9tractation, sans avoir \u00e0 justifier de motif.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Retours<\/strong><br>Pour retourner un article, contactez-nous via notre [formulaire de contact] en pr\u00e9cisant votre num\u00e9ro de commande. Les articles doivent \u00eatre retourn\u00e9s dans leur \u00e9tat d&rsquo;origine, non port\u00e9s, avec leur emballage. Les frais de retour sont \u00e0 la charge du client, sauf en cas d&rsquo;article d\u00e9fectueux ou d&rsquo;erreur de notre part.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Remboursement<\/strong><br>Une fois l&rsquo;article re\u00e7u et v\u00e9rifi\u00e9, le remboursement est effectu\u00e9 sous [X jours] via le m\u00eame moyen de paiement utilis\u00e9 lors de l&rsquo;achat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cas particuliers<\/strong><br>Les bijoux \u00e9tant faits main, de l\u00e9g\u00e8res variations entre les photos et le produit re\u00e7u peuvent exister (couleur des perles, nuances des fleurs s\u00e9ch\u00e9es) \u2014 cela ne constitue pas un d\u00e9faut donnant lieu \u00e0 retour, sauf v\u00e9ritable non-conformit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>LivraisonLes commandes sont exp\u00e9di\u00e9es sous [X jours ouvr\u00e9s] apr\u00e8s validation du paiement. Les frais de livraison sont indiqu\u00e9s lors du [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/refletsdefeerie.fr\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/refletsdefeerie.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/refletsdefeerie.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/refletsdefeerie.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/refletsdefeerie.fr\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":2,"href":"https:\/\/refletsdefeerie.fr\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":193,"href":"https:\/\/refletsdefeerie.fr\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/193"}],"wp:attachment":[{"href":"https:\/\/refletsdefeerie.fr\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}